Your Quality Solutions Privacy Policy
Effective Date: October 2, 2026
Your Quality Solutions (“Your Quality Solutions,” “we,” “us,” or “our”)
respects your privacy and is committed to protecting the information you
provide to us. This Privacy Policy explains how we collect, use, and
protect information, including information provided when you communicate
with us by telephone or SMS text message.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
– Name and contact information
– Telephone and mobile phone numbers
– Email addresses
– Information provided when requesting services or support
– Communications you have with our staff, including SMS text messages
– Information necessary to provide and administer our services
We may also collect limited technical information when you interact with
our websites, systems, or electronic communications.
2. How We Use Your Information
Your Quality Solutions may use collected information to:
- Provide and support our products and services
- Respond to questions, requests, and service inquiries
- Communicate with customers regarding services, appointments, updates, and support
- Send SMS text messages when you have provided appropriate consent
- Maintain business and customer records
- Improve our services and customer experience
- Comply with applicable legal and regulatory requirements
3. SMS and Mobile Information
If you provide your mobile telephone number and opt in to receive SMS
messages from Your Quality Solutions, we may use that number to send
business-related text messages, including customer support communications,
service updates, appointment information, and other communications related
to your relationship with us.
We do not sell or rent mobile phone numbers or SMS opt-in information to
third parties for their own marketing purposes.
SMS consent information will not be shared with third parties or affiliates
for their own marketing or promotional purposes.
Message and data rates may apply. Message frequency varies.
You may opt out of SMS communications at any time by replying STOP to a
message. You may reply HELP for assistance.
4. Information Sharing
Your Quality Solutions does not sell your personal information.
We may share information with trusted service providers who assist us in
operating our business, providing services, maintaining our systems, or
delivering communications on our behalf. These providers may only use
information as necessary to perform services for us.
We may also disclose information when required by law, legal process, court
order, or governmental authority, or when reasonably necessary to protect
our rights, property, customers, employees, or the security of our systems.
5. Protection of Information
We use reasonable administrative, technical, and physical safeguards
designed to protect personal information from unauthorized access, use,
disclosure, alteration, or destruction.
However, no electronic transmission or storage system can be guaranteed to
be completely secure.
6. Data Retention
We retain information for as long as reasonably necessary to provide
services, maintain appropriate business records, resolve disputes, comply
with legal obligations, and enforce our agreements.
7. Your Choices
You may contact Your Quality Solutions to request information about the
personal information we maintain about you or to request correction of
inaccurate information, subject to applicable legal requirements.
You may also opt out of SMS communications at any time by replying STOP.
Opting out of SMS communications does not necessarily prevent other forms
of communication that are necessary to provide services or respond to your
requests.
8. Children’s Privacy
Our services are not directed toward children under the age of 13, and we
do not knowingly collect personal information from children under 13
through our services.
9. Changes to This Privacy Policy
Your Quality Solutions may update this Privacy Policy from time to time.
Any changes will be posted through our designated website or other
appropriate communication channel, along with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or how Your Quality
Solutions handles your information, please contact us through our normal
business contact channels.
Your Quality Solutions
Effective Date: October 2, 2026
